Satisfaction guarantee - RaskRask

Satisfaction guarantee

In collaboration with carefully selected and certified massage therapists we work every day to create more health and well-being in everyday life.

If your experience with RaskRask does not meet your expectations, you have the opportunity to use our Satisfaction guarantee. The purpose is to ensure a good and professional experience for you - every time.
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Massage

If your experience does not meet your expectations, we ask you to contact us. If the experience is covered by the quality guarantee, you will receive a gift card corresponding to the price of your service.

  • The quality guarantee applies to both private and corporate customers.
  • It is only possible to use the quality guarantee once per customer.
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Applies to individual experiences

The quality guarantee only applies to individual experiences. Therefore, we do not refund the entire clip card or course. We cannot guarantee that your health service will solve your challenges or meet your goals. If you have had tensions or pains for a long time, it often requires multiple massage treatments. Therefore, the quality guarantee does not cover missing results, as it often requires a course and a combination of several things.

How it works:

We ask you to elaborate why your experience did not meet your expectations. We take all inquiries seriously and use your feedback to make our concept even better.

If you want to use our quality guarantee, please contact us via

Insurance

RaskRask, in collaboration with TRYG has developed an insurance solution with the purpose of creating security and protecting the customer and massage therapist during the visit.

Insurance
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